A product under guarantee has broken
The seller is liable for defects that appear within three years of delivery (two for digital content).
How long the guarantee lasts
Three years from delivery for goods; two for digital content or services.
«se manifiesten en un plazo de tres años desde la entrega en el caso de bienes o de dos años en el caso de contenidos o servicios digitales»
Second-hand products
A shorter period can be agreed, but never less than one year.
«En los bienes de segunda mano, el empresario y el consumidor o usuario podrán pactar un plazo menor al indicado en el párrafo anterior, que no podrá ser inferior a un año desde la entrega.»
Damages too
You can also claim for any harm the defect has caused you.
«el consumidor o usuario tendrá derecho, de acuerdo con la legislación civil y mercantil, a ser indemnizado por los daños y perjuicios derivados de la falta de conformidad.»
Is something different in your case?
Tell us in your own words and we will tell you what applies to you, with the law in hand.
General information, not advice on your specific case. Text prepared with the help of artificial intelligence; every quotation is a verbatim extract from the official text and is checked against the BOE every night. Other common letters.